“Empathy is a precursor to persuasion. No one will listen to you before they feel heard.” Zoe Chance
More and more I see empathy as the root of all our human interactions.
Zoe Chance, the author of Influence is your Superpower, makes a profound connection between empathy and influence.
Active empathy is focusing on identifying the underlying values, experiences, and concerns of the other person, what they hold dear, and reflecting that back to them.
This has caused me pause—do I seek to influence, persuade, or get buy-in, by seeking empathy to genuinely align with that person.?
Now you: Are you an empathic listener, before you speak?
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